Not becoming certified in the Duolingo test
Not becoming certified in the Duolingo test is one of the problems that Duolingo test participants face. He who does not become certified, Duolingo Tests do not accept his test and doesn’t give him a valid score. A person who is not certified three times, will have to pay for the exam again, but in some cases, after correspondence with the Duolingo website, it will be possible to take the exam without paying the fee again.
Those who have trouble not passing the Duolingo test will receive an email like following but note that every problem has a different reason and consequently has a different email text:
Your test could not be certified
Unfortunately, your Duolingo English Test could not be certified for the following reason:
We could not verify the security of your test environment.
You may take the test again for free within 90 days of your original purchase.
If you object to the result of the Duolingo test in this regard, a reply will be sent to your email as follows.
During the test, the proctoring supervisor could not verify that you were alone in the room and there were no external programs, devices, or resources present. Due to this, you will not receive a valid score.
When does the problem of not being certified in the Duolingo test occur?
The test will not be certified when there is even a small amount of noise in the environment or someone else is present and if they suspect the existence of a software.
What can we do to qualify for the Duolingo exam?
What are some things you can do?
– Please make sure that you take the test in an empty room without other people present.
– Use an incognito window to ensure that all the plug-ins and add-ons are disabled.
– Use a standard input method (not Sougou or any others)
– Turn off all notifications and close all other windows and programs.
– Do not use any external software.
– Disable notifications on external devices in the room. Do not look at or interact with other devices during the test.
– Make sure your entire face is seen by the camera.
– Keep your eyes on the screen.
– Make sure the room is well illuminated.
– Place a mirror behind you.
By considering the above, the problem of not being certified in the Duolingo test will be solved.
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